Terms and Conditions

Terms and Conditions

USE POLICY
You understand that PDC’s Applications, Tools, Products, and Services gather and integrate information from various providers and data sources, and that some of the information may be restricted for use by disaster management / emergency management professionals. You understand and agree:

  • To comply with all Terms and Conditions associated with the original data sources, including all licensing agreements, distribution restrictions, and other conditions. The original sources of data are found in the “metadata” records and descriptions.
  • To use the information solely for disaster management or emergency management and/or safety purposes, and that you will not distribute such information (outside of your “immediate danger zone and interest”) without explicit written authorization from PDC. Immediate danger zone and interest is defined as fear of impending hazard impacting acquaintances (such as family, friends, neighbors, co-workers, etc.) or their properties. If a hazard is not impending, distribution of Products and Services is allowed ONLY for emergency management purposes and with proper attribution to PDC and other information providers, as may be required by the licensing agreements.
  • Not to use Applications, Tools, Products, and Services (or related information and applications) for commercial purposes. As such, you agree not to sell, resell, or otherwise distribute the information to others for commercial business use.
  • Not to use Applications, Tools, Products, and Services, directly or indirectly, in an unlawful matter and/or in support of any unlawful activity.
  • That if an account is required to access Applications, Tools, Products, and Services, you will not to share your account information (if any) with others. By creating an account, PDC only authorizes you for access, and you will be held accountable for any misuse of your account by you or others.
  • That if an account is required to access Applications, Tools, Products, and Services, you will use the account lawfully and for the sole intended purposes. You understand and agree that the account may not be used to exploit or probe (electronically or otherwise) other PDC services and/or those of PDC partners and users.
  • PDC reserves the rights to terminate any account at its sole discretion, with or without notice.

CYBERSECURITY COMPLIANCE

PDC understands the essential requirement to protect vital information including data, technology infrastructure, services, and privacy.  PDC’s cybersecurity framework is governed by NIST ISO/IEC, as well as AICPA SOC2 Trust Services Principles and Criteria (TSP/TSC).  PDC has applied the US Department of Defense Risk Management Framework to categorize and secure information and data—adhering to FISMA, FIPS 140-2, and DFARS guidelines.​​

PDC is committed to safeguarding the information and trust of its partners and has developed a comprehensive Security Risk Framework and Compliance Matrix across various security controls, categories, and systems. PDC has also established regular self-assessments designed to continuously improve security practices, enhance overall security posture, and achieve the highest baseline of security coverage.  PDC leverages the latest secure technologies and implements best practices to create a sustainable, safe, and auditable environment for its application and products. ​

If you have any questions or comments about the information presented here, please contact us.

What our partners are saying about us…

Title Address Description
Kenta Hamasaki
Honolulu, HI, USA

THE CONSULATE GENERAL OF JAPAN, HONOLULU, HI (2016)

“Aloha Julie. Hello. After the registration [for DisasterAWARE], I started to receive warnings such as Typhoon Meranti. That data contains necessary info and is so graphic that it’s easy to know at a glance how the impact is. This is very important for our duties. Thank you again.”

Paulo Bayly
Fiji

PERMANENT SECRETARY, MINISTRY OF INFRASTRUCTURE & TRANSPORT, FIJI (2016)

“Thank you and your team for so quickly responding to our needs.”

Ana Ake
Tonga

MINISTRY OF INFORMATION AND COMMUNICATIONS, KINGDOM OF TONGA (2017)

“I was first introduced to EMOPS (DisasterAWARE)…during a HA/DR training in Auckland this year. I’ve worked with several tools and it is obvious that EMOPS is the only sustainable tool that is available and is openly available.”

Jonathan Colwell
California, USA

GOESPATIAL COORDINATOR, DHS-FEMA REGION 9 (2016)

“EMOPS (DisasterAWARE) made my day so much easier while monitoring [Tropical Cyclone] AMOS. Data that I thought I’d spend a good part of the morning digging for was available, as were the tools to draw polygons and annotate and meet the requirement.”

John Andoe
Texas, USA

EMERGENCY MANAGEMENT COORDINATOR, TEXAS HEALTH AND HUMAN SERVICES (2017)

“Keep up the good work. I’m using EMOPS (DisasterAWARE) in Texas to monitor Hurricane Harvey.”

Matt Lott
Virginia, USA

EMERGENCY COORDINATOR OF SAFETY, SECURITY AND EMERGENCY MANAGEMENT, VIRGINIA DEPARTMENT OF TRANSPORTATION (2016)

“I work for the Virginia DOT as an emergency planner. I would like to be added to your distribution list for awareness products. I followed work during Hurricane Mathew and would like to avail our organization of your great products.”

USDA Foreign Agriculture Service officer
Washington, DC, USA

USDA (2016)

“Your suggestion that we look at PDC content and capabilities has really paid off. We partnered with them, and are ingesting their global disaster feeds into [Global Agricultural & Disaster Assessment System] GADAS. The addition of a couple of our own applications to quickly delineate impacted areas and extract agricultural acreage and population has proved quite valuable.”

Christopher Vaughan
500 C St SW, Washington, DC 20024, USA

FEMA NATIONAL HEADQUARTERS GEOSPATIAL INFORMATION OFFICER (2015)

“My sincerest thanks to the PDC team during this event. [Tropical Cyclone Dolphin] Your professionalism and dedication to the mission is to be commended. I’m sure we will have plenty to discuss/improve upon in the weeks to follow. Thanks again for all the support. Great job team.”

Daniel B. Whitley
1400 Independence Ave SW #5071, Washington, DC 20250, USA

ACTING ASSOCIATE ADMINISTRATOR, FOREIGN AGRICULTURAL SERVICE (2017)

“On behalf of USDA’s Foreign Agricultural Services, I would like to express my appreciation and full support of the Pacific Disaster Center (PDC) for its essential contributions…with data and support…we’ve been able to improve our global agricultural production and disaster assessment analyses, products, and decision outcomes.”

Jesse Rozelle
500 C St SW, Washington, DC 20024, USA

PROGRAM MANAGER, NATURAL HAZARDS RISK ASSESSMENT PROGRAM, FEMA (2017)

“Aloha PDC team: I wanted to express my sincere gratitude for all of your support during Hurricanes Harvey and Irma. The modeling and risk assessment support you have provided to FEMA has been incredibly helpful for our response efforts and our emergency management partners. I’m looking forward to a continued partnership.”

Lisa Samson on PDC products during hurricanes Harvey, Irma, and Maria
Miami, FL, USA

ASSISTANT DEPUTY DIRECTOR, EXERCISES & COALITION AFFAIRS, U.S. SOUTHCOM (2017)

“[I] wanted to pass along that the reports that PDC is generating are succinct and extremely informative. I’ve passed along to other colleagues in the HQs staff and other COCOMs to peak their interest. Well done!”

William I. Clark
9301 NW 33rd St, Doral, FL 33178, USA

HUMANITARIAN ASSISTANCE DIVISION CHIEF, U.S. SOUTHCOM (2017)

“Our success during response efforts is directly related to PDC’s contribution. The set of tools offered by your decision support system (DisasterAWARE), the large amount of data, the modeling and assessments, and skill set of your staff are unique. They provide my team with great situational awareness in a timely manner, enabling rapid and informed decision making in critical periods.”

Brian Abbott
Doral, FL, USA

LIEUTENANT COLONEL, PUBLIC-PRIVATE COOPERATION PROGRAM COORDINATOR, U.S. SOUTHCOM (2016)

“As a Public-Private Cooperation (PPC) Program Coordinator, PDC’s vision and leadership translates into strategies that enable others to effectively achieve results.”

Gayle Outten-Moncour
The Bahamas

BAHAMAS DISASTER RECOVERY MANAGER AND FIRST ASSISTANT SECRETARY

Jeremy K. Delancy
Nassau, The Bahamas

SENIOR ASSISTANT SECRETARY, MINISTRY OF SOCIAL SERVICES & COMMUNITY DEVELOPMENT, COMMONWEALTH OF THE BAHAMAS (2016)

“I wanted [PDC] to know that I used DisasterAWARE during Hurricane Joaquin and it performed admirably. Some further training will be needed for us to use it to its full capabilities. One of the persons who was quite impressed is Chief Meteorological Officer, Mr. Arnold King.”

Carolann Albury
E Bay St, Nassau, The Bahamas

DIRECTOR, BAHAMAS NATIONAL GEOGRAPHIC INFORMATION SYSTEMS (2017)

“…thank you all for the assistance you have rendered on so many occasions to The BNGISC but more importantly to The Bahamas.”

Marcus Elten
New York, NY, USA

UNITED NATIONS OCHA (2016)

“I was impressed with how quickly you guys developed situational awareness products…quite impressed with your team’s work.”

Claudia Mateo
Dominican Republic

PRESIDENT, REPUBLICA DOMINCANA COMISIÓN NACIONAL DE ENERGÍA

“Thank you for being aware of our situation and for the sending of images for analysis.”

Paul Ugarte
Guatemala

CONRED SPECIAL ADVISOR TO THE EXECUTIVE SECRETARY OF GUATEMALA

Eric Yarrell
Comayagua, Honduras

LIEUTENANT COLONEL, UNITED STATES AIR FORCE, JTF-BRAVO (2017)

“JTF-Bravo sincerely appreciated the HADR decision-support information provided by the Pacific Disaster Center during Hurricane Irma response… has been both timely and valuable support of current operations.”

Augusto Moreno O'Phelan
Peru

DIRECTOR GENERAL FOR POLICY AND STRATEGY, MINISTRY OF DEFENSE, PERU (2016)

“Many thanks for your important information about the ongoing outbreak of Zika virus in the Americas.”

Mr. Eliezer Serrano, Jr.
Rio de Janeiro, State of Rio de Janeiro, Brazil

LEAD DATA FUSION MANAGER, U.S. SOUTHCOM JOINT OPERATIONS CENTER (2016)

PDC’s support in the SOUTHCOM region and its commitment to promote public safety were unfailing during the Rio Olympics. [DisasterAWARE] greatly enhanced our situational awareness and offered an abundance of useful data and safety monitoring information.”

Don Price
Myanmar (Burma)

DISASTER MANAGEMENT ADVISOR, U.S. FOREST SERVICE, MYANMAR (2017)

“The big floods in Southern China are causing some real problems for Vietnam and Myanmar and DMRS/EMOPS (DisasterAWARE) is the best visualization for this regional flood situation.”

Susan Cruz
Philippines

DIRECTOR, OFFICE OF CIVIL DEFENSE (2015)

“We are very appreciative of your support to our country.”

Giuseppe Timperio
21 Lower Kent Ridge Rd, Singapore 119077

RESEARCH ENGINEER, ADVANCED SUPPLY CHAIN MANAGEMENT & HUMANITARIAN LOGISTICS, NATIONAL UNIVERSITY OF SINGAPORE (2016)

“I knew of ‘InAWARE’ and I am impressed by its capabilities. Information sharing in the humanitarian context is still a big challenge (especially in ASEAN), and the efforts you are putting to close this gap are highly appreciated, and indeed highly useful for the whole humanitarian community.”

Dr. Sutopo Purwo Nugroho
Matraman, East Jakarta City, Jakarta 13120, Indonesia

HEAD OF DATA, INFORMATION, AND PUBLIC RELATIONS FOR INDONESIA’S NATIONAL DISASTER MANAGEMENT AGENCY, BNPB

Harlan V. Hale
Banten, Indonesia

REGIONAL ADVISOR, USAID/DCHA/OFDA/EAP

“From a disaster management perspective, these agencies [PDC, HOT, PetaBencana.id] have combined their skills, have worked well together, and have created something that is really innovative, useful, and can actually improve both the disaster response by the government and citizen’s participation in it as well.”

Willem Rampangilei
Jl. Anyar No.12, RT.2/RW.1, Leuwinutug, Kec. Citeureup, Bogor, Jawa Barat 16810, Indonesia

CHIEF, BNPB

“As I mentioned when we met recently at BNPB HQ Jakarta, I want to extend my appreciation to you, to your colleagues at PDC, and to USAID/OFDA for your hard work and dedication – and for your tangible results – in building capabilities and capacities for disaster risk reduction in Indonesia, especially in the area of hazard monitoring and early warning.”

Dr. Sutopo Purwo Nugroho
West Java, Indonesia

HEAD OF DATA, INFORMATION, AND PUBLIC RELATIONS, BNPB (2017)

“Thank you very much for your support in Mt Agung eruption. Very useful to us.”

Captain Stephen M. Russell
Hay St, Nassau, The Bahamas

Director, National Emergency Management Agency, The Bahamas (2019)

PDC’s advanced modeling capabilities and mapped products helped accurately anticipate the nature and extent of impacts from Dorian so that we could protect the most at-risk communities and coordinate life-saving humanitarian relief. These products were used daily in planning and public outreach, and in briefing national officials, including the Prime Minister, to prepare effectively. In addition, PDC team members gathered, analyzed, and disseminated critical information that helped organize crucial emergency support functions with the responsibility for evacuation
and relief, public health and human services, search and rescue, and the restoration of critical public infrastructure.

John Marinos
Bangkok, Thailand

Regional Information Management Officer
United Nations Office for the Coordination of Humanitarian Affairs (OCHA), Bangkok (2019)

I was specifically asked to pass on to you how everyone was impressed and grateful for the JADE for the Afghanistan scenario. It was exactly what they needed to begin discussions on contingency planning and all that. It of course paves the way for when we need to do one there for real.

Kevin Miller
Sacramento, CA, USA

Earthquake & Tsunami Program Manager
Seismic Hazards Branch, California Governor’s Office of Emergency Services (2019)

We appreciate the update and the fantastic map information products for the Garlock Scenario and are putting them to use on contingency planning. These are the types of info that can be shown in large format around the SOC helping with situational awareness.

John Marinos
Geneva, Switzerland

UNOCHA Information Specialist, Regional Office for Asia and the Pacific

PDC–United Nations OCHA collaborate on advanced data and science to support humanitarian assistance

Jenifer E. Smoak
Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaSenior Director, Humanitarian Assistance and Disaster Relief, United States Department of Defense (2019)

There is no doubt that we would have been unable to conduct the 2019 COMMEX and STAFFEX
without PDC’s support. In the words of INDOPACOM’s Exercises Chief, this exercise was the most robust of its kind ever to be conducted in INDOPACOM.

Scott Griffin
Camp H. M. Smith, Halawa, HI 96701, USADeputy, C4 Engagements and Interoperablity, J65 U.S. Indo-Pacific Command (2019)

I am writing on behalf of U.S. Indo-Pacific Command’s Multinational Communications Interoperability Program (MCIP) to express our gratitude for the support your organization has provided in building and executing exercises, briefs to senior personnel, and training on DisasterAWARE. PDC’s exceptional contributions led the effort to build a meaningful scenario and was the basis on which a very successful PACIFIC ENDEAVOR 2019 (PE19) was completed.